New Retail

Introduction

New Retail (NR) refers to the combination of online and offline shopping, hence the Online-to-Offline (O2O) experiences. It is a new approach that utilises technology to build an all-inclusive business model. Inspired by omnichannel retailing, NR takes it a step further by separating physical and online shopping channels. It leverages demographic data and purchase history for each prospect’s preferences, demands and expectations. Technology-driven business models are calling for an NR concept to provide a holistic shopping experience. This is because it provides clients convenience, personalisation, and affordability while also digitalising business operations for better efficiency and productivity.

New Retail Technologies

New Retail experience relies on various technologies, including AI, Big data and Mobile Devices. AI-powered marketing tools are all examples of AI implemented in business. The Internet of Things (IoT) functions to track inventory, automate processes, and improve customer service. Big data provides important insights into customer behaviour and market trends.

Key Component of New Retail

•Point-of-Sale (POS) System

•O2O Sync / Private-branded App

•Member Platform

•Inventory (IoT , Automation)

•Accounting / API Integration

•Power BI Tools Analysis

Point-of-sale for your business

•Retail POS System
Use POS System on any mobile device – minimise your investment in costly hardware.

•Payment Integration
Integrate payment gateway, e-wallet, bank and credit card merchant

•Run targeted marketing campaign
Access customer details to tailor marketing campaigns such as e-vouchers, e-stamps, and birthday vouchers to keep them coming.

•Know your customer profile
Find out their preferences instantly.

O2O Sync

Sell your products on websites, social platforms & online marketplaces simultaneously. No repetitive or manual work is required to keep your store’s inventory, orders & products up-to-date—Let the system handle it for you! Just sit back and watch the sales roll in!

Private-branded App, Built Your Ecommerce Web and Apps

Build your customised website and app to connect every tool that keeps your business running. Set up your website and make sales on marketplaces, social media, and other platforms.

Member Platform

Loyalty programs have shown to be one of the most successful methods for tracking client shopping and purchasing behavior. Statistics show that as many as 80% of consumers prefer to stay with a brand that has a loyalty program. Meanwhile, 60% of consumers think that the option to earn rewards affects their shopping habits.

Inventory (IoT , Automation)

Automatic replenishment is a computerised way of creating replenishment plans. It automatically reorders goods based on inventory levels, lead times, and sales requirements. It can include automated transportation, storage, and/or management systems that connect stores to warehouses or branches.

Businesses can assure sufficient inventory levels via automated replenishment systems. This allows them to assist consumers without pauses or delays, as well as eliminate the need for ongoing manual supervision and intervention.

Accounting / API

Use our plugin and comprehensive set of third-party integrations to improve your business to the greatest extent possible. Our plugin & API is fully prepared to use. It easily connects with any accounting , ERP, warehouse system, and more systems. With so many options available, your business can be maximised to utmost efficiency!

Power BI Tools Analysis

Take advantage of business intelligence and rich mobile applications to boost your business sales, finance, inventory, and customer service. You can work faster and smarter because you can pull data instantly across systems!

Unlock the full potential of your data using next-generation AI tools with Copilot in Power BI. They describe the insights you need, analyse and pulls the right data into a report—easily transforming data into actionable insights.